These folks have been so kind to my 2 cats when I have needed to travel. It's clean, I love the active room and the calm room for the cats to stay in. The costs have been very reasonable especially with my one special needs cat who has medical issues. Its always a fuss when I come in, where they ooh and ahh over the cats. I feel they really care. Jenn & Linda are great and I have always felt they give me a straight honest assessment with my cats. The vets always give me options knowing I am on a budget.
I had to put my eldest to sleep some months back and it was awful for me, but they were genuinely caring and in the moment. Big hugs to these folks. Plus their help on placing abandoned cats - big kudos!