Simply ridiculous on how much trouble we have with our bill. Sign up for automatic payments and each month there's an issue. Today we find out that our gas was turned off because we didn't pay our bill. We were told that it was over 3 weeks late! How is that possible? It was taken out automatically on time!! Yet, had to show proof from my personal bank account that is was in fact withdrawn on time and all they they had to say was oh ok we'll send someone out tomorrow to turn it back on?! WTF? I've got kids? You gave us no warning? We've NEVER been late!!! Sorry ass company who needs to their system fixed. Wish there was alternative to their garbage ass service!