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  • I have to say, this was some of the worst service I've ever had at a local restaurant: -Our waitress got my drink order wrong twice, never brought my companion's drink, brought the wrong kids meal, and was surly each time she approached our table - which wasn't often. -The restaurant was practically empty, yet it took 40 minutes for our food to arrive. -Neither the waitress nor any other staff member ever stopped by to let us know what was going on or apologize for the delay, though we had hungry toddlers waiting. -When we arrived, they told us they don't seat people downstairs in the daytime, yet a group came in half an hour later and was seated downstairs - and received their food before we did! -They tried to argue with me when (after 40 minutes) I told them to cancel my daughter's order, box whatever food was ready, and bring the check. -When I arrived home with my food, I found that the $7 appetizer I bought consisted of three tiny pieces and a clump of greens - for twice the cost of a slice of their mediocre, dry pizza. For being billed as a "family" pizza place, they were anything but family-friendly. The food is of poor to middling quality at a premiere price tag. I will never visit this restaurant again, and would not recommend it to anyone I know. If you need a replacement venue, Cafe Porta Alba offers a far superior pizza experience for both foodies and their families.
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