I didn't really have a problem here but they didn't wow me either. There was a woman who said yes to everything I asked but didn't deliver or follow up on them.
A new employee was most helpful but he was new so he didn't have all the answers. I ordered a salad for dinner and asked if they maybe had French bread or a roll to accompany my salad. Yes to both. I received none. I was sitting at the bar and the woman was right in front of me the entire time but I couldn't get her attention. I was in a good mood so I didn't let it get me down.
The next day I just had a glass of wine and yay for me they had a nice Rose. Typically priced for a resort hotel. There were not a lot of walkable places so I was fine just chilling in the bar with my Rose.