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  • Jay Z, if you're listening, I want you to know that my girl friends and I came to visit your spot and there was us and a couple in there. That's it. Our server greeted us at the door in a plastic 40/40 bag (WHAT IS THE DEAL WITH THE BAG? She carried it the WHOLE night, and so did another girl working there) and brought us to what I thought was a temporary seating area before we were brought to our table. She came by with a thick menu and told us that this actually was our seating area - it was like a lounge couch and a coffee table. Only 2-4 pages are of food and the rest of the anthology that is the menu is full of drinks. Before we ordered, I asked if she could bring us water, and she asked if I wanted bottled or tap so I said tap is fine we don't mind, to which she responded, "I don't recommend it" so I re-iterated that we really didn't mind tap water. Well, I guess she would prefer us to dehydrate because she never brought us water. I ordered a diet coke that was flat and tasted like whiskey and my friends ordered a drink and she told them they should order some other drink. When we ordered food, she kept saying "I heard this was good" and "You know what, I heard this is good" - well what have you actually had here?!?!?! I ordered the cuban sandwich which you can't really mess up and it came with something like lays potato chips. A place that is above selling Cristal but will sell me lays potato chips. Also, my friend ordered a chicken sandwich and the server (who, by the way, sat with us when taking our orders - weird!) even responded to her to tell her that chicken sandwiches come a certain way so it seemed she understood she ordered a chicken sandwich - but she ended up bringing out mini burgers and it said mini burgers on our receipt. My friends and I ordered a bunch of dishes, all of which were basically previously frozen bar food. WORST OF ALL, if it can be any worse, she took our order and said we had to give her an ID or a credit card. There were only TWO parties in the entire club/lounge/restaurant. I don't know, I just don't get it. The service was whack, the empty restaurant/lounge was whack, the extremely loud music and tv was whack, whack whack whack. The Palazzo is not an appropriate place for this lounge/club/restaurant/whatever.
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