On one hand, it's a place that will take the PS3 which had succumbed to the Yellow Light of Death and get it back to working shape again for under $100. But on the other hand, you will likely not be treated well or as though you are a valued customer.
I will say that there was one young woman who was quite nice and maybe was actively trying to make up for her not-so-nice co-workers. But we walked away from the entire experience disappointed and kinda ticked off because it felt as though there were employees who went out of their way to be jerks.
So two stars purely because they were able to get our PS3 up and running again, but it was absolutely not an experience I would like to repeat. I definitely second the other reviews here mentioning the subpar customer service.
Hey, here's an idea for you enterprising hardware techies out there: Start a business repairing video game consoles and provide good customer service with fair prices. Judging from all the consoles this place seemed to be working on, there's a market for it. And heck, it won't be hard to get Gamerama's previous customers to entertain other options.