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| - First impression: understaffed and slow. I came in looking for an explanation of what I should be buying for my group of 4, and the lady staffing the front desk, as she was busy with another customer, said something about if we wanted to eat and play to go sit down in the restaurant. So we waited for a while to be seated, and when that did occur, we were escorted through a wasteland of tables covered in dirty dishes.
The food is fair if you're only expecting bar food, the service reasonable, the drinks have a wide variety to choose from.
After ordering said snacks, I purchased a 4-pack of "power cards", received a survey request on my receipt, which, as it turns out is impossible to complete, as it asks for a 15 digit code, and only a 17 digit code is on the receipt. This wouldn't have bothered me that much, except that when I wanted some help figuring it out, nobody had any clue what to do. A pity, since the reward for completing the survey would have inspired me to spend more money. Your loss Dave (and/or Buster).
The biggest surprise was that while nobody was interested in telling us what the food specials and gaming offers were for today, they did have great signs telling us all about them - IN THE BATHROOM. Seriously people, at least tell me to go to the bathroom for the low-down!
The machines are mostly in good repair, except for a few of the ticket generating ones, that did not issue tickets as promised. Overall, we had a pretty good time, but I'll be comparing my experience to the Dave & Busters in Livonia, MI to see if this is an isolated incident or endemic to the franchise.
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