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  • Echoing other reviewers before, Dr. Silverman, his assistants, and hygienists are great, but their accountants are over-zealous with the billing. Before I first visited, I actually brought this up with one of the receptionists, who reassured me that all previous complaints on yelp about billing had to do with a previous owner. I was however still on alert. Sure enough, on 1/13 I received their statement and paid it off immediately with credit card, which was posted on 1/15 in my credit card account. Then I received a mail from them with a postmark on 1/17 regarding unpaid balance. When I called they acknowledged that balance was now zero, but gee, I have never seen any service who have been so aggressive in collecting, essentially jumping on your back starting from day one, and you would not get a break even if you pay your statement immediately! What's wrong with giving people some credit? I am keeping my next appointment, but they need to know I am not happy. With all previous complaints, I thought they should have known better now. It would be a pity if patients would not come back for issues as silly as this.
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