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  • Some co-workers and myself decided to try this place out for happy hour. It was about 4:00pm on a Friday. No Pittsburgh Penguins game was scheduled, so the place was dead. A co-worker of mine called to confirm the rooftop would be open today. The person on the phone gave confirmation. When we got there, the bartender treated us like we were sub-human / second class citizens. He looked at us like we were stupid for not knowing the roof wasn't open. "Who told you that? Who did you speak to?" Questioning our integrity about the matter. Then, he stood there polishing the same glass over and over, when it was clearly visible we were ready to order (we were sitting right in front of him). A member of our party had to speak up and say, "Excuse me, we're ready." When it was my turn, I asked for a drink menu and he gave me pause, along with a dirty look. You'd think that I just asked him for his kidney or something. When I pointed to a drink and said, "I'm not exactly sure how to pronounce that, but I want that." He was taken back and said, "Why do you have to be difficult. Can't you just get a beer? You can't even pronounce the name." In a completely demeaning and condescending tone. Now, I'm not socially inept. I know the difference between fun, polite, friendly banter and a guy who absolutely doesn't want to be at his job or bothered to do anything other than polish a glass. He was making these remarks with a stern, serious look and a harsh vocal tonality. No smile on his face, no laughing etc. I seriously felt like we weren't welcomed there. Like we weren't good enough. I just had the one drink and left. I was going to order food but suddenly I lost my appetite. Bottom-line? Seriously the worst service ever. This place is awful. So many other great options surrounding the Console Energy Center and the downtown area that I'll never be back.
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