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  • My husband and I went to Poppy Den for drinks and a couple of appetizers since we arrived early for our reservation at Echo & Rig on a Saturday night, where the bar was full. We left E&R and went for a walk and came upon Poppy Den and saw that the bar was only 1/3 full, so we went in and sat down at at a bar table. The hostess was nice enough, but seemed very flustered and tried to find us menus. We had been seated for about 5 minutes, when we were greeted by a waiter who took our wine order. Another 10 minutes later, the hostess came by with menus. We told the waiter we had about 45 minutes to eat a couple of apps and have drinks, which he told us wouldn't be a problem, so we placed our order right away - a glass of chardonnay, a glass of pinot noir, sparkling water and 2 appetizers. 30 minutes later, we still hadn't received our drinks, much less our appetizers. To add insult to injury, several other patrons had been seated at the bar and at bar tables AFTER us and had received their drinks and food. I made a hand gesture to my husband that we needed to leave, which a manager at the bar happened to see, and he came over to ask us what the problem was. We told him that we had been waiting for 30 minutes for drinks and apps. He got us our drinks right away, which were okay - the chardonnay wasn't cold enough and the pinot noir tasted soapy, probably b/c the glass had soap residue. Our food came out shortly afterward. One app was over cooked and the other was under cooked. I really wanted to like this place b/c the menu looked good and the atmosphere was fun, however, the service was terrible, staff/management were clueless and the hostess was triple++ seating waiters so they were slammed. Plus the food prep/presentation was terrible. My husband and I are both in the hospitality industry and like to support local businesses, unfortunately, this will not be one of them.
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