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| - My son and I went to a recent Crossroads of the West gun show in Phoenix, my son intended to buy a pistol. We went to many vendors at the show, he almost purchased from 3 different vendors but none provided that extra effort needed to get him over the hump so he kept looking.
We stopped at the Arizona Firearms display and started talking to PJ, it was our first ever interaction with Arizona Firearms. We found PJ a real pleasure to work with, he gave his complete and undivided attention to my son and really personalized the service opportunity. He offered my son several options but without pushing him towards anything specific. In the end Rob bought a used SA XD-40 for a great price. He was completely satisfied with the entire transaction, both of us became full-fledged members of the Arizona Firearms Bandwagon Society that day.
After working in retail environments for half of my life I was really impressed by PJ's style and professionalism. Dealing with the public every day is not something everyone is cut out to do and doing it across most of your life takes a special mindset, PJ was very good at it.
Fast forward about a month and I was now ready to buy another pistol. I called Arizona Firearms and explained to PJ I was ready to buy another gun and I wanted to buy from him BUT I could get the pistol I wanted cheaper at a local competitor. He thanked me for calling him first and giving him the opportunity to price match-----That really impressed me!!! He told me he would price match, he would have to order the pistol so come on in and put down a deposit and he would place the order. That's exactly what I did, I picked up my new CZ P 09 4-5 days later and bought some ammo while I there also. I believe I could have found the ammo cheaper from a different source I use but I found myself wanting to spend additional money with these people based on the 2 transactions I've noted in this post. BTW, Julie is a great representative for Arizona Firearms also.
My wife and I have been small business owners for many years and especially because of that we want to support other small businesses so I will continue to frequent the Arizona Firearms Tempe location as long as PJ and Julie are there, they both have earned my business. I also now have my other son on the bandwagon as well so pretty sure he'll be adding to his firearms collection soon.
The bottom line is: If you're interested in buying a firearm and you're in the Phoenix area go to Arizona Firearms(Tempe) and ask for PJ or Julie, I can't imagine they wouldn't treat you right. I can't speak to the ability of the other staff members though.......JimU
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