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  • Our downstairs ac was acting up, it would work fine for a few hours then it would stop working for several hours, the 2 units are old but still work. Called Yes thinking they are reputable because of there adds and commercial adds. I happened to run to the store across the street which took me 10 mins, Mike from Yes arrived and saw my wife as an easy target. He took one look at the ac units and since they are old told my wife we needed new units right of the bat. My wife is no fool so she was questioning him why we needed new units instead of him trying to assess or troubleshoot the faulty ac unit. He kept pushing 2 new ac units on my wife, never physically checked anything on the units, he did here a rattling noise when the fan turned off and right away he said the compressor was bad. When i arrived my wife was upset, i spoke to mike and he said that my ac units were old and that the faulty unit had a bad compressor. I asked how can he determine that if he never physically checked anything. He told me some BS about the way it sounded. And quoted me 3200$ for a new compressor, labor and some fittings or something like that. I asked him if he could physically troubleshoot the system to see if it could be something else and all he did was turn the thermostat on and off. Thats all he did on his visit. I am an electronics technician and technicians actually troubleshoot faulty equipment then evaluate the fault. This guy Mike is no technician he is a sales person. Paying 75$ to have someone come out to my house and turn the thermostat on and off and try to sell me 10k ac units is not what I call a Joke. Stay away, I'm sure there are a lot of people that this company takes advantage off. This company, specifically Mike is the biggest Joke in Las Vegas. I called another ac company and they troubleshot and found electrical fault. Had my ac running within 2 hours and i paid 170$ versus 3200$. Never will i call on this company again!
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