On a whim a year and a half ago my buddy and I decided we wanted VIPER remote starts in our vehicles. He called Audio Express and got a verbal deal on two units installed. While at Audio Express we started talking about subwoofer systems and flush with cash we inquired but were quoted a price that we both thought was a bit more than we wanted to spend. Then Josh the manager asked the salesman what we were planning, overheard us say it was too expensive and after he clicked his way across the computer screen the price for two remote starts and two subwoofer systems was dramatically changed....deal!
It took several hours to install the systems to discover that during the install in my car an electrical short circuit disabled my headlight switch (2010 Ford FLEX). It required a visit to the dealership which involved a rental car for two days, but true to his word Josh handled everything.
Last week I returned because the dub-amp quit working. It's under factory warranty.
The replacement amp was back ordered and I am from Flagstaff. As it turns out I had to return to Phoenix today and called Audio Express. The amp has been replaced. Josh remembered the headlight switch fiasco and gave me express service.
Thank you.
"Bumpin again!" (and I'm 54).