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  • I want to give this place a higher rating but can't due to the customer service of their General Manager Robert Rust. I wanted to use the Yelp check-in special, as I am pulling it up on my phone I order my 2 main meals. Still trying to pull it up on my phone, Robert the GM just stands and stares at me. A pop up said yelp couldn't be loaded and to try again later. I handed my phone to him and asked if I can still get the drink even though yelp was down and couldn't check in. He said no, he needed to see that I checked in. Okay whatever, a drink costs 2 bucks. I will pay for the drink. Good customer service especially coming from a General Manager should of just honored it. My total was about 20 bucks, paid him the money, sat down and waited for my order. Both dishes came cold. I went back up to tell him and he asks for my receipt so he can give me my money back. I told him that he didn't give me a receipt. He says he can't give me my money back without one. Hello I was just up there 5 minutes ago why can't you give me my money back? He finally gives in and gives me 6 dollars back!!!!!!! 6 dollars???!!!! I told him each one of my dishes were 7 dollars. He says yes, but I gave you a 20% discount for meatless Monday. Um ok that still doesn't equal 6 dollars. After I explain this to him he tells me "oh well you don't have your receipt to prove how much you paid for anything." What a joke. How is this guy a General Manager??? I was so mad I left without getting my money back. I will not be back here until he is gone. If you do go, check out his name badge. His name is written out with a sharpie marker and General Manager is spelled wrong. LOL glad to see how important he is.
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