| rev:text
| - First Visit:
Good and bad!
First the good: Food was delicious, servers were very nice and bubbly. We ordered the ribs (had a good bit of meat on them, and good sauce), the pasta with blackened chicken (very flavorful), baked potatoes (cooked well and came with sour cream, butter, scallions). Many options for everyone on the menu and even some options I haven't seen at other restaurants before!
Second the bad: The servers did not check on us much, the food took about 45 minutes to come out once we finally got to order, which shouldn't have taken that long because we came after the dinner rush to avoid that specifically. The app you can download gives you good rewards but only if you pay using the app, which we would never put our card info in to an app. The rewards should be for any regular paying customer.. Not happy about that.
Would recommend! Food was worth it& menu selection was great.
Second Visit:
Wait was not long. The beers were good but service was bad. This is the second time the service has been crappy. The waitress never checked in, she would disappear when asked for something. Had to wait about 20 minutes every time we wanted ranch, beer, anything really. My brisket burger came without the burger the first time, looked great though and the waitress let me keep the brisket sand which. When she brought out my actual sandwich, I was confused as to what was on the burger. The brisket looked nothing like what was on the previous sandwich and was actually gross looking, they were not the same brisket. I ended up scraping it off my sandwich and using the other brisket. We will be back because of beer and to try other food selections, but don't expect good service here apparently!
Third Visit:
Three strikes and you're out, won't be returning. My experiences seem to get worse each time, we have given this place three tries now. Wait was long, which is fine. Finally got seated and waited forever for anyone to come to our table. Our waitress was a blonde and very unprofessional and not experienced at all. She took forever to bring even our waters out. The service is always horrible and they are not nice either.. usually the food is alright, but I was very disappointed with my fatty burger. She charged our bill all wrong and split it wrong as well. She brought the wrong beer out after saying one was available and then told us we were wrong about her saying that and that she never said it was available. She got extremely defensive and was rude about it.
Don't recommend.. I'm all for giving places lots of patience and multiple tries, but this place has failed me every time I come. Won't be back.
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