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  • This store is gorgeous! After the remodel, they did a phenomenal job. I've been shopping with BR for years now, and I'm a Luxe cardholder...which is why it concerns me that they have such an incompetent manager named Elizabeth. Steer clear if you ever have concerns with your purchases or need to return something. She was rude, and does not practice basic business practices regarding customer service. I realize that retail is a TOUGH job, however, your customers satisfaction is your number one priority. This will not deter me from shopping at an amazing store, and I have spoken with corporate, and they were more than helpful to resolve my issue with that manager and my return, but just beware these salespeople are not the most friendly. Go to the Blakney location if you can... The manager and salespeople are fantastic!
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