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  • So I heard so many great things about this restaurant so I had to come check it out. It was a long line and plenty of ppl seated outside(which is always a good sign). Only waited a few minutes to put in my order. so I ordered a high rise create your own. Had to wait a few more minutes for that to be made since it's more layers. I got sauce, mozzarella, chicken, feta, garlic, artichoke hearts and spinach. It looked great. Paid for me and my brother. He got the bbq chicken with pineapples and it also looked great. So he got his pizza after awhile. They were busy so I knew it would be a wait to make our pizzas. My brother got his pizza and I waited for while and figured I had a longer wait since I ordered a high rise. Anyway I go to the counter and inquire about my pizza. He looked around and said I know what happened to your pizza. He spoke with a guy who was picking things off of MY pizza. I said how did he get my pizza is his name Dee. The guy behind the counter told the other worker I said her name. I said excuse me are you saying it's my fault my pizza was given to someone else?! He didn't pay me any attention after that. I just asked for a refund the cashier acted as if I was wrong for asking for a refund. She said can we make you another one I'm sorry. I said no I'll just get a refund. She called her manager. We waited for him to come and he asked can we make you another one? By now I'm hungry and over it. I said ok whatever. I had to wait for him to make another high rise. By now my brother is almost done eating. He makes my pizza and I was so irritated I forgot to get chicken on it since I paid for that. I didn't realize it until it was too late. It was my fault so I didn't ask for it to be added. He told the guy making the pizza to make it on the fly. I waited a few more minutes. By now we have to leave because we were going to the movies. I ask for it to go. I get in the car to take a bite and it was chewy and the dough wasn't all the way done. I was so pissed I threw it in the trash as soon as I got to the movies. I was so pissed off I could scream. I was about to call and go off but I let it go. I woke up this morning and said I need to write a review. We wasted our time and money going there. My brother said his pizza was just ok and probably won't be back. On the bright side the only reason I'm giving them a 2 is because the location is awesome and the lemonade was good. I should have got a refill before I left since I waited so long for subpar/undercooked pizza. Oh well...I end up having movie pizza. Talk about disappointed. Wish they gave me a refund like I asked for to begin with but I went along with the manager when he came and said lets remake it for you.
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