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  • So earlier this week Picazzos let me down in my takeout order but redeemed my experience by my conversation with the manager Sean. I tried again tonight and it was another epic fail. First, my son's Buttery Parmesan Cheesy Linguini was not very buttery and had no apparent cheese. Second, they forgot the milk (included with kids meal). Finally, what makes me super angry and disappointed is the fact that I was told to come have the salad of my choice "on them" but it was not in fact "on them". I get the same salad every time Apple Gorgonzola with extra nuts and dressing. I was charged for both the chicken and the nuts. Old review: This is the home of my favorite salad the Pear Gorgonzola. Yum! But 2 things happened today...first they have changed the pear to Apple and then they botched my to-go order. I ordered my salad with chicken and when I got home there was NO chicken! At $16 for a salad I was a little miffed at the takeout fail so I called the restaurant and immediately am put on hold Finally I got to speak to Sean the manager in duty who was more than nice about what happened. I paid in crash so I didn't get the credit but I do get my salad free next time
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