Absolutely ridiculous and horrible. I went in hopes of getting a walk-in, I couldn't, okay that's fine. Then the dreadful receptionist told me since I was a Groupon Customer, I had to be on a waiting list and they would call me when a manicurist has a little time- with 50 people ahead of me. So I asked if I could make an appointment 6 weeks out. No, because it all depends on what the 'regular' customers schedule first. Mind you up until this point I was very nice, joking around and being polite. Then I just could not take her attitude anymore. And I asked why I was being treated like shit, a lower customer because I purchased a Groupon? She just continued to repeat herself and yd me to get my money back from Groupon. Why did they put out a Groupon if they don't want the customers???