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  • Not happy with the customer service. We went in for the $6.00 Monday special for the 12 bagels in the box deal and the lady who took our order immediately said: "would you like to pick a box?" I guess they pre-pack the bagels for these deals. We said "No" as we want to pick our bagels ourselves. She gave us this irritated smirk as if we were making her life super hard and we're wasting her time. I then said: " Thank you for letting us choose. " to which she responded with a look that made me feel stupid. No words came out of her mouth to acknowledge my thanks, just a dumb look of irritation was given to us. As far as I am concerned, PAYING CUSTOMERS HAVE A RIGHT TO CHOOSE ITEMS THAT THAY ARE PAYING FOR REGARDLESS IF THE ITEMS ARE ON SALE OR NOT. I've been at this location before and I have been happy in the past, but today, today was a whole other experience all together. In my opinion they need to fire all of the employees who are currently working there and hire and train new ones who could give good customer service to patrons.
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