I came here because I could feel my brakes grinding when I would stop. They told me my rotors were shot and I had a few other issues that needed attention. At the time I thought that was fine and paid the $800 for the new pads and rotors and various other things. I came back in a few weeks later to get my oil changed and was shown that color chart for brake fluid and was told it was awful and the price to have my brake fluid flushed... I asked the guy why they would not have done that when replacing the brakes and he fumbled over his words and told me they would do it free of charge. At the end he claimed that sometimes there will be residue after they clean out the brakes and that is what had happened... Do not trust these people! They are liars and will do whatever they can to steal your money! I will go elsewhere for everything now and will do my best to avoid big o altogether while also telling everyone about my experience here.