check your bank account after eating here if you pay with a debt card... they are thieves - will charge your account twice. if you call and complain - the manager will tell you that it happens all the time, it's a system error and that the charge is just pending and it will fall off in a few days, and then hang up on you when you tell them they need to fix it now. well guess what - the pending charge did not fall off. i was charged twice. i would highly suggest after eating here that you check your bank account because if it does happen all the time, then i'm sure i an not the only one that they are stealing from. will not be back panera. thanks for the horrible customer service. a fraud investigation has been filed against you since it "happens all the time"