I have a love/hate relationship with this restaurant. So let's start with the positive. There is no better place to get a Dutch Baby pancake. They are light, lemony and luscious! They also make a wonderful classic Apple pancake. Both are special orders and take longer to cook, which is well noted on the menu - and worth the wait.
The service is great and attentive. The wait staff and bussers really hustle. They are always busy and turn over fast without feeling rushed.
Here's my challenge - they are a franchise of the Original Pancake House. So they have the menu, but not the ambiance. The building is attached to a Motel 6 where my mom worked in the 60's and not much has changed. It's cramped and a bit dated.
What gets me are the "rules" - they are posted everywhere. Minimum 2 people to a booth. No parties will be seated until the entire party is present. Substitutions are priced at ala carte prices - no exceptions. The hostess is like that grandma that scares the bejesus out of you if you misbehave. So if you are okay with a lot of rules then this is your place. Don't ask for any special treatment.
Yet I keep coming back. Love those Dutch Babies!