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  • Agreed with the comment below - the owner, Mary definitely came off as a snob when I came in. I made an appointment weeks in advance and I showed up just in time for it - after reading the reviews I was excited to get my brows done. Both Mary and Meghan are busy with clients when I walk up - but a one-word greeting would have nice. They both just look up at me, said nothing, and went back to their work. I stand there for 5 minutes not sure what to do as I've never been there, it's already past my appointment schedule - but I took a seat aside. (FYI to business owners, always greet your clients when they come in. It's awkward and unprofessional to ignore them when they come in. Just say Hi and tell them to take a seat - its not rocket science). Then 15 minutes past my appointment, the first word Mary says "it's going to be 5 more minutes". When it was finally time for me, Mary asks what the situation is with my brows - so I tell her. Then she scoffs as if I told her too much (?) then proceeded to say I didn't grow my brows enough for her to do them today. It should state on the website that we need to grow them for 6 weeks - I grew it for a good 3 weeks but she said it wasn't worth spending the money today. Fair enough, I thought that part was honest and considerate. Why I gave it 1 star is not only the bad service and attitude - but Mary also proceeded to help fill in my brows with a shadow - but did it extremely dark and with brown shadow. I'm an asian girl with pale skin and jet black hair - does the owner know that people with naturally black hair should NEVER be sporting brown eyebrows? they're WAY too red-toned for our complexion and natural colour. Even if it's the colour of our hair dye, red-brown is a big NO for asian girls. It looked extremely unnatural. I looked hideous and tried my best to erase what I can when I left and never rebooked an appointment with this place.
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