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| - I'm writing this review as a warning to others. I like to patron local restaurants and believe I have a high tolerance for bad customer service, but in this case, it was intolerable. We were a party of 4 coming in on a weeknight. This was my first time coming to the Pub, and my hopes were high for good food- but I never had any food, or even a table. There were a few other people waiting for tables, but for the most part the restaurant wasn't busy- in fact, there were a few empty tables we could have easily sat at. We waited over 10 minutes for someone to ask if we were waiting to be seated. Once the hostess got our info, she said it shouldn't be more then 5-minutes of a wait. We watched frustrated, as people finished and left the restaurant, but no one was seating us. After another 15 minutes, I finally got the hostess' attention to see about being sat and she gave me an impolite response that there would be a table soon. After another 15 minutes, I grabbed the manager and asked why we were waiting over half an hour for a table, and again got a rude response that it would be a few more minutes. He then proceeded to stand by the kitchen and ignore us. When we reached the 45 minute mark, my party and I decided to leave. As we walked out, the hostess thanked us for stopping in. We instead went across the street to Sauce, where we were promptly seated and given good service.
It's one thing if the restaurant is packed and there are no tables- it's another thing when 8-10 tables are empty and I'm getting lip service about when I will be seated. I will not be going back.
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