The Staff & Owner were all AMAZING! I was a first time Lash Extension customer but at a different place less than 2 weeks prior. I was extremely disappointed in the outcome so I stopped into Beautif-EYE to ask a few questions. My lashes were uncomfortable and itched as well as didn't look good at all. The staff at Beautif-EYE was so friendly & caring. They invited me for a free consultation with the Lash Artist Danielle. Because she was currently with a client I came back later that day for my schedule consultation. Danielle recommended that I have them removed and replaced as job was beyond repairing. She removed my lashes for No Charge and I scheduled and appointment to come back in a week for a new full set. I almost cancelled as the first experience at the other place was so bad and I didn't know if I wanted to invest and try again. WOW! I am so glad that I did! I LOVE MY EYES! Danielle did a custom set on my eyes and they look SO NATURAL and BEAUTIFUL! It didn't hurt or burn when I opened my eyes. They do not itch. I can't even tell I have them where as the first set I had from the other place felt like I had heavy plastic lashes. THANK YOU DANIELLE for my amazing LASHES & experience as well as to Beautif-EYE for your caring customer service! You are all the BEST!