Played the Pandemic escape room and had a great time. This place has 3 escape rooms, all very different with interesting back stories to help the players get into the game. The players are shown a small intro video before entering the escape room to give them the background. The puzzles were challenging and incorporated many props. You are allowed 3 hints throughout the game and have 45 minutes to escape. We managed to escape with 10 seconds to spare!
The staff were very helpful with their hints and overall very friendly. They also have lockers in the main area where you can lock up your belongings.
Unfortunately for my friends who played the diamond heist room, there were some technical issues that kept subtracting time off their clock. Hopefully they can get that fixed for it to be 100% full proof.. it always sucks when there is a technical difficulty in these games.
Overall a very enjoyable experience. Would definitely recommend.