Most notably, the price is outrageous! I had arranged for a donation pick-up that fell through so I was in need of something kind of last minute. They wouldn't quote any prices online. Upon arrival they quoted $399 for two sofas, a love seat and a desk. If I didn't need it gone right then I would've ask them to leave at that point. On a positive note, they were on time, quick and efficient. But I still feel like I should've gotten a kiss before they left, I'd have felt a little less dirty.