Shady at best. They only get one star because I don't think ZERO STARS is an option. Part of my angst with Adair is - Unfulfilled contract services, no shows on appointments set up, and I have been flat out lied to about refunds. They claim it is due to lost phone numbers via a buyout and new ownership. "New owners that are more reliable, with integrity". That is not verbatim, but that is basically what I was told. When I call the number I have for them it is indeed the same company name. I wouldn't recommend these people to someone that i didn't like - never-mind a friend!