I really want to like this Applebee's but I just don't. I keep trying and am disappointed every time. We recently went there for dinner and the service was AWFUL. They were sort of busy but not THAT busy. We placed an order for an appetizer which came out after our meal was served. This is the THIRD time this has happened there. I don't understand why this is so difficult to get right!? Our waitress gave a pathetic , "Eh, sorry" and walked away. You could at least ACT like you cared a smidgen. No drink refills either, which irked me.
Lunch is somewhat better. At least the service is, anyway. I do love their all you can eat salad and soup at lunch.
I am also not sure why, but the ice tea at this Applebee's and at the IHOP across the street taste funny. Maybe the water? Apparently other people have commented on it as well, because the wait staff have agreed some people notice that taste.
It is a slightly longer drive to go to the Applebees on Gilbert, but I feel like the service is definitely better there, and that is where we will be going from now on.