Was a walk-in (acrylic fills) late on a Friday afternoon. (I should've known better.) Had to wait 20 minutes...as I was told I would. Then got great service. Great value. This place was super busy and there was conversation in the place ... indicating (to me) that there are lots of regulars who LIKE to come here... and like (love) their techs. I don't live on this side of town, nor do I have a regular tech in Las Vegas, but this place was as good as it gets. (I don't normally leave reviews either, although I do always read them!)