I would give this place 4 stars based on the food alone. I had the ribs and their texture was awesome. I'm talking cliche falling off the bone delicious. They also had a nice little subtle spice to them. I'm also a big fan of the poblano mashed potatoes.
The extra star, however, is for the owner. He came out after our meal was finished to see how our food was and spent about 10 minutes having a nice conversation with my party of 6. I'm sure he had other things he could have rushed off and done, but his personal touch really meant a lot. It's not something you see much anymore outside of ultra-high class restaurants.