Much improved since opening day. For those customers who avoided this Sunterra due to the first couple years of disorderly rude employees and disorganized shelves with missing pricing, come back and you will find a new store. They hired a new grocery manager from Sobeys who reorganized, retrained and did an awesome job to transform Sunterra Keynote to its original vision. The Management change has seemed to positively influence all the other departments as well.
The best quality about Sunterra is the availability of unique items and while pricey, they don't blatantly gouge you like they do at Sobeys or Community Natural Foods. While the Canadian grocers try desperately to match the American's in their quest to recreate Whole Foods and Trader Joes; after a couple years of fine tuning and new management, Sunterra has successfully done so with its Keynote location!