The typical response from someone who mocks a potential customer for simply walking into his store and asking a simple question.
Simply having said, "sorry, that's not what I do. Maybe you could take it here or do this with it," or some helpful thing like that, would have been the response of a mature person with some professionalism.
But to laughingly mock me for having the temerity to open his door and ask a simple question, because I should obviously have read his mind and not bothered his magnificence with my ridiculous question and presence, is not the action of a professional nor is it the behavior of a mature person with even an ounce of civility or common manners.
My comments stand.
Don't expect decent treatment or professionalism from this person.
But his shop is a great place to go to be verbally abused.
If that's your goal, you'll give him 5 Stars!