Best customer service ever! We bought a new Highlander today. It was a "no pressure" experience. They offered us a substantial discount off MSRP and a reasonable trade-in on our car. Never have we had such friendly, courteous service from a professional staff who truly seemed focused on giving the customers the best service. They took time to answer all of our questions, made sure we were comfortable and thoroughly explained all the features of our new vehicle during the delivery process. Special thanks for Bel and Rick B. for making this such a pleasant experience. We will definitely come back to Big Two when we need another vehicle. Thank you!