I think the food is great - especially their fries sauce. Their sundaes are delicious as well. The only reason I'm giving this four stars is because a couple weeks ago I went to the drive thru and the girl filled up my soda and handed it to the guy to hand to me and he said to her how it was too full because it was actually spilling on the lid and he proceeded to hand it to me anyway and it overflowed out of the lid big time and all over my pants. I had to hand the soda back, ask for napkins and then wait a good minute before they even handed me some all the while with freezing cold soda all over my pants. They apologized but just was very turned off spending $15 to have my soda all over my pants. Accidents happen but he saw it overflowing on the lid as he handed it to me. Easily could have been prevented or comped a sundae. Chickfila forgets to take off your tomato and you get the meal comped - awesome customer service there.