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| - Do not waste your time with this place. I have put a lot of time and energy into finding the best school for my child. After researching EKA, exploring their website, speaking to other parents and educators, I thought I had found a contender, but boy was I wrong! I called EKA to gather a bit more information, and decided to set an appointment to tour the school.
I arrive at the school two days later for our tour and to pick up the enrollment paper work as previously arranged. It took less than three minutes in that building to cross this school off of my list, permanently.
First, we were greeted less than enthusiastically with a bothered, "hold on a minute", by a very nondescript gentleman. I'm being kind and using the term "gentleman" very loosely.
Next, a woman (again, without introduction) inquired as to why we were there. After I explained that I was considering enrolling my child and was there to learn more about their program and tour the facility, as discussed during last weeks' phone call, she barked, "Well, have you looked at the website...everything you need to know is probably on there."
.......Yes. I've viewed the website and that's what initially drew me in to consider a tour.
She then told me that they are not doing any tours and doesn't know if and when they will be.
(?????!!!?!?!???What the......) *deep breath* If that's the case, then why was I told I could schedule this appointment to come in today for a tour and enrollment guidance?....."I don't know. We are not going to give a tour. If we do anymore, it won't be until umm...well...umm...maybe sometime in July.
Well, ok. In that case I'll make sure everybody knows not to waste their time here. Have a great day!
I mean seriously, if you can't be polite, courteous, keep your scheduled appointments, or give correct and accurate information, at the very least, be apologetic for any misunderstanding that may have occurred (even though there was none and this was just pure sloppiness and laziness on their part- at least try to placate me with a standard customer service 101 apology).
This was an absolute waste of time and a horrid introduction to a place that I, obviously, now know not to entrust with my child's education.
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