Line is way too long and staff spends way too much time talking to customers vs. moving the line. I didn't stop for social time, but more I am on my way to a meeting and need coffee. Never been but they didn't have a menu to share so basically had to hear her ramble for minutes about what they could do. Ordered a hot latte, which I was informed not on the menu but they would do it. Thanks for sharing. Get to the window more of oh your first time....Ok I just need to go now. Swiped my card on an iphone really wondering if that Iphone belongs to the store or the worker...The latte that they don't make wasn't really hot and lacked flavor. THey did give me a punch card with 9 punches it is up for grabs...