My friend and I visited Purple Zebra in The Linq, and we loved the creative and colorful vibes of the store. We had a hard time deciding which "vessel" we wanted for our refreshments because they had a huge selection!
After we went to go buy the vessel to fill them up, one of the employees said very bluntly to my friend, "Your vessel costs 6 more dollars, so you HAVE to go pay for that. The other employee messed up." We were taken aback by the employee's tone. The employee who messed up didn't even apologize for her mistake.
When I went to go fill up my vessel, the liquid spewed all over my shoes because the lever was sticky and difficult to maneuver.
The nice thing about the Purple Zebra is that they discount your refreshment if you bring back the same vessel with the punch card.