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  • He went to Jared's!... and the service was absolutely deplorable. I received a Pandora bracelet as a gift and it was too small. I was not able to exchange it under any circumstances. It was in the packaging, clearly unworn, immediately after being received, with a receipt, and literally could not be used, but staff were unwilling to make any exchanges or even to suggest a reasonable alternative. Calling the company directly got us absolutely nowhere as well, and the representative we spoke with was extremely unprofessional and disinterested in finding an amicable resolution. Once they've made the sale they do not care. I've never gone to Jared's for previous jewelry purchases because their marketing left me with the impression that their focus was on engagement rings- now that I know their range and service, I will never give them any future business. If they aren't willing to be reasonable with a relatively low-priced item, I have no reason to expect to be able to hold them to a higher standard with a more expensive purchase.
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