My 3 1/2 year old son has gone here since birth and we have never had any issues with any of his care. He sees Dr. Jennifer Caplan and she has always been pleasant, down-to-earth, and willing to entertain my questions. My son loves Dr. Caplan. In fact, I confess to once having my friend call the house and ask to talk to my son, pretending to be Dr. Caplan, and telling my son about how vegetables were good for you and she wanted him to eat them. That night the broccoli was cleaned from his plate! :)