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  • Arby's may have the meat but they also have your receipt after you place your order. This is violation of fare and simple business ethics to a customer. Twice now I have asked Walter for my receipt after purchasing food, only to be told It would come with my order. Sometimes it does and sometimes it doesn't. Walter has about as much charm and customer service as a cadaver. Customers should be entitled to a receipt at the time of purchase and upon request. Arby's prints two receipts, one goes in the drawer and the other might come on your tray. Arby's writes your name on the receipt and calls your name when the order is ready. This generates confusion when two or more same name customers walk up and start pawing the food, or when a customer returns your food because it wasn't theirs. A numerical system is smarter than a name system. Customers are entitled proof of purchase and how much they spent at the time of purchase and not later. I dine out often and find it easier to correct mistakes at that time instead of having to call my bank or return to a business. I don't appreciate this inconvenience for my business. How about figuring out a better system Arby's.
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