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  • I went to the location on Lamb and Craig 3 times in a row on 3 different days and all three times they have messed up my order. I have been inconvenienced driving all the way home and just to realize that my order was incorrect. When I called and spoke to assistant store manager Keisha, she did not apologize at all and was very unhelpful. She gave me the information for what is suppose to be the GM Cindy. She offered to replace my burgers and also to make them a combo for the inconvenience she advised me to just tell them that my name was in the VIP book and I would be taken care of. Went to the location the very next day after speaking to Cindy GM and the assistant manager Keisha advised that she only had the burgers in the book and nothing else. She advised that she called Cindy the GM and she advised that she is only to replace the burgers. I want to know how do you have a GM that lies to the customers!!!!!! Well at least I know now why their customers service sucks it is because they are learning under a person that lies to the customers and could not give a S**t about customer service. This is the worst customer service that I have ever experienced and I encourage everyone to not do business with them. I know that I will never go to any of their locations again and will encourage everyone I know to do the same. Very upset customer!!!!!
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