After spending more than $1600 at All Team Auto Repair and Collision, here is why I will never do business with them again:
1. I paid upfront to ensure replacement parts would arrive when car scheduled to be repaired.
2. The parts didn't arrive in time.
3. When parts finally arrived, they weren't inventoried. Turns out that still not all parts arrived.
4. Finally, repair reportedly "completed".
5. When I arrived, car not fully repaired as I expected. Informed only when I came to pick up car that they could not fix a part, but would require more money to order new part to fully repair it ($800+). They should have told me this information on the phone so I wouldn't arrive expecting a complete repair.
6. Also repair on car was shoddy. Bumper not aligned properly. Chalky substance in cracks and crevices around car. White powder on carpet in trunk. White fingerprints on bumper. Outside of car not cleaned, but rinsed, leaving large water spots on glass and body.
7. I was also informed by one of the mechanics that parts were "after factory" and that's why bumper didn't align properly. I paid for new parts. Manager reprimanded mechanic and assured me that all installed parts are new.
8. I'm still not happy with the way bumper is aligned.
9. Still wonder what white substance was if parts installed are new. I will find out though using another body shop and then respond accordingly.
10. I do need to mention that the paint job looks pretty good. There were still some slight scratch marks on the part replaced, but I'm not really picky about that as long as paint lasts.
Good luck to you if you choose to use All Team Auto Repair and Collision. You will never see me there again though.