The store, the prices and the selection, a solid 4 stars. Our "salesman" 1 star.
My husband and I came here after being referred by our real estate agent. We were looking for all new flooring for a home we had just bought as well as open to their choices in cabinetry and countertops. We browsed the store for a good 30 minutes noting tile selections we were interested in. I really appreciated that they didn't have a way over staffed store with 25 sales people trying to show you everything imaginable. But after 30 minutes, not seeing a sales person in sight we sought to track one down. We found a guy named Fran, showed him what we were thinking about and asked for an estimate. He said he'd need to come to the home to give us one... I figured as much, but was surprised when he offered to come the very next day.
This is where the tide turns.
We had told him we would be on vacation the next few days so not to stress getting it done asap. Well after 10 days my husband calls, he said we would have it by the end of that day. Jump to 5 more days after that... still haven't heard anything.
Its really a shame, we practically walked in, said were pregnant, have a 3 month deadline to move in and really weren't looking at any other stores due to our realtors recommendation of this place. Please, take my money!!! I guess business must be that good.