I am quickly becoming a regular at Charlie Palmer, and for very good reason. The service is top tier ad the food is amazing.
I judge a business by how they treat their customers and I can attest that CP values the patrons that walk through their doors. I've been here several times with my girlfriend, and we have always had a pleasant time, with the exception of one off night. I sent a nicely written email to their customer service explaining that the night seemed off in a way and let them know that I would still be coming back regardless. The way they handled that email sets this company apart from so many others.
The assistant GM got into contact with me and went above and beyond anything I imagined. Adam's actions on behalf of the company all but assured that CP will have a very long time customer in myself.
The food is better than N9NE and the staff is knowledgeable and attentive. If you get a chance to check out Charlie Palmer Steak in Four Seasons, do yourself a favor and go.
If you are budget conscious, they have the Michael Jackson Prix Fixe menu with unlimited wine pairing for $49.00 per person or the Cut of the Week with unlimited wine pairing for $48.00 per person. Last weeks cut was a deliciously prepared t-bone, cooked to perfection. I could go spend more than that on alcohol alone anywhere else.
This is a great date night spot or a place to get together with friends for delicious food and conversation, but don't take my word for it. Check it out yourself! (anyone catch the Reading Rainbow reference?)