Spoke with someone named Mike. Very inconsiderate and unhelpful attitude. He had a know it all attitude and when I was upset about this going to collections which I never received a notice in the mail about even though he "obviously" knows I did he told me "this is nothing to be upset about." I don't take my time writing reviews about things that no one will ever do anything about but he made me so upset and was so inconsiderate I had to take time to write one.