I saw dr Smith and received an excellent care. I was able to get in next day , which is pretty hard with ENTs. I seriously thought I have a cancer, but he assured me that it's wasn't anything like that. He prescribed me medications and I started feeling better next day. In the cases like that, where I have a lump in my throat without any other symptoms of any infection and just freaking out, the most important thing for me is 1. How knowledgeable the doctor is ( how fast he can diagnosed me without additional visits and 2. how fast I can get in. I got all of these points down . Got in fast! Didn't need to go to do any other tests! And got diagnosis and treatment right away! I do not care if their office updated or not. I do not care if front office is cranky ( btw, they were extremely helpful and very nice with me). I am referring all my family members and friends to them from now on.