I came in on a VERY busy day...national donut day. There's good & bad that comes with coming here on a busy day. Usually I come here when it's not busy...the customer service is good, but the donuts are just alright. The donuts are normally room temperature at best & don't taste much better when reheated.
Being that the demand is so high on a busy day, the donuts are fresh & delicious today! We got the strawberry champagne, maple bacon, Apple bacon fritter, & caramel mocha with espresso cookie.
Their customer service needed some work though. Not once did I get a friendly "hello" or smile. All the employees looked very stressed. This is very understandable given the demand today, but it wouldn't hurt if management did a better job coaching their employees how to remain calm under pressure.
Both situations being explained, I'd rather go on a busy day & receive the unfriendly customer service because the donuts just tasted that much better!!!