| rev:text
| - Probably the biggest mistake I've made in awhile. I was referred here by my boyfriend's mechanic after my transmission failed. They towed me up and were communicative the first day.
Then a week and a weekend later, I finally get my car back... the rpm needle is jumpy but that's 'not abnormal at first.' Um, k. Oh, and it was COVERED in oil and grease all over the top and the hood. And then, about 400 miles in, my torque converter exploded. Apparently it was defective... okay. I guess sh*t happens, right? It was covered on warranty and I will give them credit, they didn't give me any crap about the warranty and just started working on it.
So we tow her back in and I wait. And wait. They're just waiting on a new part... and then they get one in and they'd ordered the wrong thing. My boyfriend leaned on them to get a rental for me since it was all taking so long - which they agreed to. Then they changed where the rental was coming from. Then it has to be on OUR credit card and they'll just slide us some cash. Nevermind, they'll just slide us cash. LOL. Guess what never happened? I opted just to keep taking lyft and the bus and losing hours of my time every day because at least I know what's up that way and I don't get stuck paying even more for this debacle.
After a little under two weeks, I get to pick up my car. It's covered in oil and Gasoline this time. (Though supposedly it never came off the lift.) Ate right through the remaining paint.
And without my knowledge or permission (or anyone else from my family who'd been calling on various days, from what I am aware of at this time) they replaced the axle for a "hole in the boot" - which, funny enough, I'd just had a bunch of estimates on stuff for my shocks/struts and a general onceover with attention to that area specifically from MY mechanics about a week before my transmission took a dump, there was nothing wrong with that. Fishy, but I'm so frustrated at this point, I leave.
I noticed a rattle that night and the next morning, I look underneath and all the plastic from the undercarriage has been ripped from wheel to wheel and wasn't even screwed back up (the screw hole was fine) but was tucked in, probably so it wouldn't make a big flappy noise and I hopefully wouldn't notice. What the f*ck. I know my car and it was not like that.
Oh, and they close at 3:30 and not 5, even though everywhere posted it says 5.
tl;dr AVOID like the plague!!
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